idc Privacy Policy

This page describes what we collect when you use idc and how we keep that data protected. We operate a platform for sports betting, live-dealer games, and slot entertainment in jurisdictions where local law permits. Your privacy matters to us, and we are transparent about how we handle your information.

We collect personal data only to deliver our service, process your account, handle deposits and withdrawals, and comply with legal obligations. We do not sell your data to third parties. This policy explains your rights and our commitments.

What we collect on idc

We collect information in three ways: when you sign up, when you use our platform, and when you interact with our support team.

Account data: We collect your email, phone number, full name, date of birth, and address during registration. We also collect identity documents (national ID, passport) and proof of address (utility bill, bank statement) to verify your account. This process is called Know Your Customer (KYC) verification and is required before you can withdraw funds.

Payment data: When you deposit or withdraw, we collect transaction details—the amount, method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), and timestamp. We do not store your full payment card or bank account number; our payment processors handle that securely.

Activity data: We log your login times, the games you view, your bets, and your account balance. We use this to detect fraud, prevent underage access, and improve our service.

Device and location data: We collect your IP address, browser type, and device model. We may infer your approximate location from your IP to enforce jurisdiction restrictions. We do not track your precise GPS location.

How we use your data

We use your data for these purposes:

To create and manage your account on idc.
To process deposits and withdrawals via online payment, e-wallet, mobile banking, and bank transfers.
To verify your identity and comply with anti-money-laundering (AML) rules.
To detect fraud, unauthorized access, and underage use.
To respond to your support requests and resolve disputes.
To send you account notifications (login alerts, withdrawal confirmations, policy updates).
To improve our platform, fix bugs, and analyze user trends.

Note: We do not use your data for marketing emails or third-party advertising unless you opt in. You can manage your notification preferences in your account settings.

Third-party processors and data sharing

We share your data only with trusted partners who help us operate idc:

Payment processors: local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking providers receive your transaction details to process deposits and withdrawals.
Identity verification services: Third-party KYC vendors verify your documents and check sanctions lists.
Hosting and analytics: Our servers may sit outside your jurisdiction. We use standard encryption to protect data in transit.
Legal and regulatory: We may disclose data to law enforcement or regulators if required by law.

We do not sell your data. We do not share it with advertisers, data brokers, or unrelated businesses.

Your rights and choices

You have the right to:

Access: Request a copy of all data we hold about you.
Correction: Update your name, email, or address in your account settings.
Deletion: Request account closure and data deletion, subject to legal retention requirements.
Opt-out: Disable non-essential notifications in your preferences.

To exercise these rights, contact our support team via the Help section in your account or email the address listed at the end of this policy.

Cookies and tracking

We use cookies to keep you logged in, remember your preferences, and detect fraud. Cookies are small files stored on your device. You can disable cookies in your browser settings, but some features of idc may not work properly.

We do not use cookies for cross-site tracking or behavioral advertising. Our analytics tools (such as server logs) do not identify you personally.

Data retention

We keep your account data for as long as your account is active. After you close your account, we retain transaction records and KYC documents for seven years to comply with anti-money-laundering law. We delete other personal data within 90 days of account closure, unless we are required by law to keep it longer.

If you request deletion before the retention period ends, we will delete your data unless legal or regulatory obligations prevent us.

Security measures

We protect your data using industry-standard encryption (TLS 1.2 or higher) for all data in transit. Your password is hashed and never stored in plain text. We recommend you enable two-factor authentication (2FA) on your account to add an extra layer of security.

We conduct regular security audits and penetration tests. If we discover a data breach, we will notify affected users without unreasonable delay and provide guidance on protective steps.

Policy updates and contact

We may update this policy to reflect changes in our service, technology, or law. We will notify you of material changes by email or by posting a notice on idc. Your continued use of the platform after an update means you accept the new terms.

Our services are available only where applicable law permits. Users are responsible for verifying that their access and use of idc comply with their own jurisdiction's law.

If you have questions about this policy or wish to exercise your rights, contact our support team via the Help section in your account. We aim to respond to all inquiries within five business days.